It looks like you’re trying to reach Acer UK Customer Support. Unfortunately, we’re not associated with Acer’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Acer’s website and found the following customer support contact details. Please get in contact with Acer’s representatives by reaching out to them directly using the contact information below.
Acer Inc. is a Taiwanese multinational hardware and electronics corporation specializing in advanced electronics technology, headquartered in Xizhi, New Taipei City. Its products include desktop PCs, laptop PCs (clamshells, 2-in-1s, convertibles and Chromebooks), tablets, servers, storage devices, virtual reality devices, displays, smartphones and peripherals, as well as gaming PCs and accessories under its Predator brand. Acer is the world’s 6th-largest PC vendor by unit sales as of September 2022.
In the early 2000s, Acer implemented a new business model, shifting from a manufacturer to a designer, marketer, and distributor of products, while performing production processes via contract manufacturers. Currently, in addition to its core IT products business, Acer also has a new business entity that focuses on the integration of cloud services and platforms, and the development of smartphones and wearable devices with value-added IoT applications. You can contact Acer Customer Service to get help.
How To Contact Acer UK Customer Support
For the most accurate and up-to-date information, please visit the official Acer UK website.
- Acer UK Website: Visit the official Acer UK website and navigate to the “Support” or “Contact Us” section. There, you should find information on how to reach customer support, including phone numbers, email addresses, and other contact details.
- Phone Support: Look for the official Acer UK customer support phone number on their website. Acer typically provides different contact numbers for various product categories and support types.
- Live Chat: Acer may offer live chat support for certain products or inquiries. Check the Acer UK website for the availability of live chat and how to access it.
- Email Support: Acer might offer email support for specific inquiries. Look for an official email address on their website, and provide detailed information about your issue when contacting them via email.
- Acer Community Forums: Acer often has community forums where users can ask questions and seek help. While this is not direct customer support, community members and Acer representatives may offer assistance.
- Social Media: Acer may provide customer support through their official social media channels, such as Twitter or Facebook. Look for direct messages or posts related to customer support.
- Retailers and Resellers: If you purchased an Acer product through a retailer or reseller, you may also inquire with them regarding support options.
Before reaching out to Acer support, have your product’s serial number and model information ready, as this can help expedite the troubleshooting process. Clearly explain the nature of your issue to receive the most effective assistance.
Always verify contact details from the official Acer UK website to ensure accuracy and obtain the most current information.
Note
When contacting customer support, make sure you have the following information ready:
- Model and serial number of your product.
- Details about the issue you’re facing.
- Any relevant error messages or codes.
- Proof of purchase (if the product is under warranty).
To know more ways to find the Acer product number, you can refer to this Acer document.
Ways To Contact Acer UK Customer Support
1. Acer UK Customer Support Number :
Service support over the line is the fastest way to solve your problem. What’s the Acer Support phone number? Here are Acer Tech Support Phone Numbers:
- Acer Store Customer Service: +44 0371 760 1020 from Monday to Friday from 09:00 to 17:30. local costs apply
- Service-Hotline for repairs and technical support on devices within the warranty period: +44 0371 760 1020 *from Monday to Friday from 08:00 to 18:00. local costs apply. For further service contact options, please click here.
- For all enquiries : Related to your order you can start your request right here online, or you can contact our Customer Care at 0371 760 1020* Mon – Fri 9am -5:30pm.
2. Acer UK Email Support :
If your Acer product is damaged or experiencing a fault which you would like to discuss, please contact E-Mail: E-Mail: Send us your questions anytime via our web form or at [email protected]. Please do not use this email for complaints about goods or services or order cancellation. Contact details for complaints or cancellations can be found her
3. Acer UK Support Websites :
Visit Acer Support website to find answers to your queries, including repair information : https://www.acer.com/gb-en/support
4. Acer (UK) Office
Acer UK Limited Office
UK HQ : Heathrow Boulevard 3, 282 Bath Road, West Drayton, UB7 0DQ* Tel. : 0208 283 3000 Tax ID: GB494075326
5. Self Help Resources
- Acer Answers : Search our knowledgebase to find answers to frequently asked questions about Acer products.
- Acer Community : Acer Community is the place for answers, advice, and discussion with other Acer product owners and enthusiasts.
- Acer YouTube Channel : Visit our YouTube channel to see the latest support videos for our most popular products.
- Fix My Acer : Request to have your Acer product repaired.
- Case Status : Check the status of a current repair order.
- Acer Store : For questions regarding your purchase in the Acer Store please click here.
6. Contacting Service and Support
To get a quick response to your technical and customer service questions please make sure you have the following information available before contacting us :
- your Acer product SNID number or the Serial number (how to find these numbers)
- If possible, you have the unit you are contacting us about with you
If you are contacting us about a unit that is already under repair then you may also provide us with:
- The Case ID that was given to you : Our opening hours are Monday – Friday; 9.00am – 6.00pm (Bank Holidays we are closed) ASK A QUESTION
Send your question directly to us via our Online Email formular.
- ONLINE SELF-SERVICE : Go straight to our self-service section to:
- book your unit in for a repair
- inquire about the status of an existing repair case
- VIDEO GUIDES : Get visual help from our extensive online library of How-To Videos
- ACER USER COMMUNITY : Take a look in the Acer Support Communities to get help from fellow Acer users
- LIVE CHAT : Avoid hold times on the phone and CHAT directly with a member of our friendly and knowledgeable Technical Support staff.
7. Acer Store
For questions regarding your purchase in the Acer Store please contact: store.acer.com/en-gb/contacts
8. Other Information
Please note that for Acer Notebook & Tower Desktop products purchased from Curry’s are supported via the store from which the product was purchased. For all other Acer products please contact us directly.
UK Repair Centre : Equinox Maintenance Limited, 10 Shannon Way, Tewkesbury Business Park, Tewkesbury, Gloucestershire, GL20 8ND
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About Acer UK Limited
Acer UK Limited is the UK subsidiary or branch of Acer Inc., a multinational hardware and electronics corporation based in Taiwan. Acer is known for manufacturing a variety of products, including laptops, desktops, monitors, tablets, and other computer peripherals.
Acer UK Limited likely operates as the entity responsible for distributing and supporting Acer products in the United Kingdom. This includes customer support, warranty services, sales, and other related activities specific to the UK market.
To learn more about Acer UK’s products, services, and offerings, visit their official website at https://www.acer.com/gb-en
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