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Microsoft Outlook is an email client and personal information manager developed by Microsoft. It is part of the Microsoft Office suite of productivity software, which also includes applications like Word, Excel, and PowerPoint. Outlook is widely used for managing email, contacts, calendars, tasks, and notes. Here are key aspects of Microsoft Outlook:

  1. Email Management:
    • Outlook is primarily known as an email client. It supports the management of multiple email accounts, allowing users to send, receive, and organize emails effectively.
    • Features include a powerful search function, email filtering, and the ability to organize emails into folders.
  2. Calendar and Scheduling:
    • Outlook includes a robust calendar feature for scheduling appointments, meetings, and events. Users can set reminders, view schedules, and share calendars with others.
    • The software can also integrate with Microsoft Exchange Server for enhanced collaboration and scheduling capabilities.
  3. Contacts and Address Book:
    • Outlook serves as a personal information manager, allowing users to manage their contacts and maintain an address book.
    • Contacts can be organized into categories, and details such as phone numbers, email addresses, and physical addresses can be stored.
  4. Tasks and To-Do Lists:
    • Outlook enables users to create and manage tasks and to-do lists. Tasks can be categorized, prioritized, and assigned due dates.
    • The software provides features for tracking progress and marking tasks as complete.
  5. Notes and Journal:
    • Users can create notes and journal entries within Outlook, allowing for the organization of personal thoughts, ideas, and reflections.
  6. Integration with Microsoft Office Suite:
    • Outlook seamlessly integrates with other Microsoft Office applications, facilitating the sharing and collaboration of documents, spreadsheets, and presentations.
  7. Security and Junk Email Filtering:
    • Outlook includes features for email security, such as spam and junk email filtering. It also supports encryption for email communication.
    • Additionally, Outlook has built-in security measures to protect against phishing and malicious attachments.
  8. Offline Access:
    • Users can configure Outlook for offline access, allowing them to work with their emails, calendar, and other data even when not connected to the internet.
  9. Customization and Add-Ins:
    • Outlook allows users to customize their experience by adjusting settings, themes, and layouts.
    • Users can enhance functionality by installing add-ins, which are third-party extensions that provide additional features.
  10. Outlook Mobile Apps:
    • Microsoft offers Outlook mobile apps for iOS and Android devices, providing a consistent experience across different platforms.

Microsoft regularly updates and enhances Outlook, introducing new features and security improvements. Users can access Outlook as a standalone application or as part of the Microsoft 365 (formerly Office 365) subscription service.

Contact Microsoft Outlook UK Customer Support
Contact Microsoft Outlook UK Customer Support

How To Contact Outlook UK Customer Support [Phone, Email & Online Chat] ?

Microsoft typically provides customer support for Outlook and other products through a centralized support system rather than specific support for each individual product. Here are general steps to contact Microsoft support in the UK:

  1. Microsoft Support Website:
    • Visit the Microsoft Support website (
    • Click on the “Contact support” link, usually located on the top right or bottom of the page.
  2. Sign In to Your Microsoft Account:
    • You may be prompted to sign in with your Microsoft account. Make sure to sign in with the account associated with the product or service you need help with.
  3. Select Your Product:
    • Choose the product or service you need assistance with. In this case, you can select “Outlook” or describe your issue.
  4. Choose Support Options:
    • Microsoft usually provides various support options, including phone, chat, and email support. Select the option that best fits your needs.
  5. Phone Support:
    • If phone support is available, you’ll be provided with a phone number to call. Note that there may be specific numbers for different issues or products.
  6. Chat Support:
    • If chat support is available, you may have the option to chat with a support agent in real-time. Follow the on-screen instructions to initiate a chat.
  7. Email Support:
    • Some cases may involve submitting a request for email support. If this option is available, you’ll be guided through the process.
  8. Virtual Agent:
    • Microsoft often provides a virtual agent that can assist with common issues. This is an automated system that may guide you through troubleshooting steps.

It’s essential to follow the prompts on the support website as they can change based on the nature of your issue or request. Additionally, keep in mind that support options may vary depending on your Microsoft product, subscription level, and the specific issue you’re facing.

For the most accurate and up-to-date information, visit the Microsoft Support website or contact Microsoft Support directly through the support options provided on their site. Always be cautious and use official channels when seeking support to avoid potential scams or phishing attempts.

To know more ways to find the Microsoft Outlook , you can refer to this Microsoft Outlook Websites.


When contacting customer support, make sure you have the following information ready:

  • Know Your Microsoft Outlook plan.
  • Details about the issue you’re facing.
  • Any relevant error messages or codes.
  • Proof of purchase.

Ways To Contact Microsoft Outlook UK Customer Support

Service support over the line is the fastest way to solve your problem. What’s the Microsoft Outlook Support

Outlook for Windows helps you connect and coordinate your world. You can write better emails, get and stay organized, and have quick access to popular Microsoft apps. Try new Outlook on Windows devices now.

Support For Home Products

Depending on your product and if it’s still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.

See the table below for the type of support you can get depending on your product.

ProductAccess to technical support
Microsoft 365 subscription  Microsoft 365 Basic
  Microsoft 365 Personal
  Microsoft 365 FamilyNote: Includes support for all Microsoft 365 benefits; and supported versions of Windows.
Call back
Non-subscription Office (one-time purchase of Office): Office 2021 (For PC and Mac)
 Office 2019 (For PC and Mac)
 Office 2016 (For PC only)
 Office 2013 (For PC only; support ends April 11, 2023)Note: Includes support for Office apps (like Word, Excel, PowerPoint and OneNote).
Call back (for activation only)Tip: For full call back support Buy Microsoft 365
Windows OS: Windows 11
 Windows 10Note: Only for supported versions of Windows and if you don’t have a Microsoft 365 subscription.
Call back (for activation only)Tip: For full call back support Buy Microsoft 365
Microsoft Email: Outlook.comChat
Microsoft cloud services: OneDriveEmail
Out of support Office versions: Office 2010 and older (for PC)
 Office 2016 and older (for Mac)Out of support Windows OS: Windows 8.1 and older
Not available

For more information about the availability of support throughout the life of your product, visit the Microsoft Lifecycle Policy.

For Home

If your Office product is one of the following, you have a home product. This can be an Microsoft 365 subscription, or a one-time purchase of Office or individual Office application. These products are usually associated with a personal Microsoft account.

Microsoft 365 subscriptions:

  Microsoft 365 Family
  Microsoft 365 Personal
  Microsoft 365 Basic

Non-subscription versions (one-time purchase):

  Office Home & Student
  Office Home & Business
  Office Professional

Stand-alone apps available as a one-time purchase


For Business

If your product is listed below, you have a business product. These are usually associated with a work or school account and came from the organization where you work or go to school. Contact your admin if you need help. Support options are available to admins who can sign in to the Microsoft 365 admin center with their admin account to contact support on behalf of users in their organization.

Microsoft 365 subscriptions: Desktop version of Office apps are included.

  Microsoft 365 Apps for business
  Microsoft 365 Business Standard

  Office 365 A5

  Microsoft 365 Apps for enterprise
  Office 365 Enterprise E3
  Office 365 Enterprise E4
  Office 365 Enterprise E5

  Microsoft 365 Business Standard (Nonprofit)
  Office 365 Nonprofit E3
  Office 365 Nonprofit E5

  Office 365 U.S. Government Community G3
  Office 365 U.S. Government Community G5

  Project Online Professional
  Project Online Premium

  Visio Online Plan 2

Microsoft 365 subscriptions without fully installed Office applications:

Tip: With these Microsoft 365 subscriptions, there are no desktop applications to download and install, but in most cases you can still access and use online versions of Office apps in your web browser. Learn more Free Office Online apps.

  Microsoft 365 Business Basic
  Office 365 Enterprise E1
  Office 365 A1
  Microsoft 365 Business Basic (Nonprofit)
  Office 365 Nonprofit E1
  Office 365 U.S. Government G1
  Project Online Essentials
  Visio Online Plan 1

Volume license versions of Office 2019, Office 2016, or Office 2013

  Office Professional Plus

Microsoft UK Offices

Microsoft UK Offices

Microsoft Reading is Th UK headquarters.


Microsoft Campus
Thames Valley Park


2 Kingdom Street
W2 6BD


21 Station Road


33 Genotin Road


Waverley Gate
2-4 Waterloo Place

Manchester UA92

Microsoft UA92
Talbot Road
M16 0PU

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Microsoft Outllok (Microsoft Corporation)

Microsoft Outlook is a personal information manager software system from Microsoft, available as a part of the Microsoft 365 software suites. Though primarily being popular as an email client for businesses, Outlook also includes functions such as calendaring, task managing, contact managing, note-taking, journal logging, web browsing, and RSS news aggregation. Read More.

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William Scammell : William Scammell, a distinguished technical writer, possesses a unique talent for translating complex concepts into accessible, engaging content. With a keen eye for detail and a passion for clear communication.