If you need help with a Microsoft product or service, you may be wondering how to contact Microsoft support UK. In this article, we’ll provide you with tips and resources that will help you get in touch with the Microsoft support team in the UK. You’ll learn how to contact them via email, phone, or chat, as well as what to expect and what to do next. We’ll also provide advice on how to troubleshoot common issues and get the most out of the Microsoft support services. So, if you need help with a Microsoft product or service, read on to learn how to contact Microsoft support UK.

Microsoft UK refers to the operations and presence of Microsoft Corporation, a global technology company, in the United Kingdom. Microsoft is known for developing, licensing, and selling a wide range of software products, hardware devices, and services. Here are some key aspects related to Microsoft’s presence in the UK:

  1. Office Location:
    • Microsoft has offices and facilities in various locations across the United Kingdom. The company’s main office in the UK is typically located in London. Microsoft’s presence includes sales, marketing, and support teams.
  2. Products and Services:
    • Microsoft offers a diverse range of products and services, including the Windows operating system, Microsoft Office suite (Word, Excel, PowerPoint, etc.), Azure cloud services, Surface devices, Xbox gaming consoles, and more.
    • Microsoft’s services also include cloud computing, productivity tools, business applications, and developer tools.
  3. Azure Cloud Services:
    • Microsoft Azure, the cloud computing platform of Microsoft, is widely used by businesses in the UK for hosting applications, managing data, and running various workloads in the cloud.
  4. Microsoft 365:
    • Microsoft provides Microsoft 365, a subscription service that includes productivity apps (Word, Excel, Outlook, etc.), cloud storage (OneDrive), and collaboration tools (Teams) for businesses and individuals in the UK.
  5. Enterprise Solutions:
    • Microsoft offers a range of enterprise solutions, including Dynamics 365 for business applications, Power Platform for low-code app development, and other tools for enhancing organizational efficiency.
  6. Education Initiatives:
    • Microsoft is involved in various educational initiatives in the UK, providing software, tools, and resources to schools, colleges, and universities to enhance digital learning and productivity.
  7. Developer Community:
    • Microsoft supports a vibrant developer community in the UK through events, conferences, and online resources. The company provides tools and platforms for developers to create applications for various Microsoft ecosystems.
  8. Partnerships and Collaborations:
    • Microsoft collaborates with businesses, government organizations, and other entities in the UK to provide technology solutions and support digital transformation initiatives.
  9. Customer Support:
    • Microsoft offers customer support services for its products and services in the UK. Customers can access support through the Microsoft website, including phone and online chat options.

It’s important to note that the specifics of Microsoft’s operations, products, and services in the UK can evolve over time. For the most current and detailed information, it’s recommended to visit the official Microsoft UK website or contact Microsoft directly through their official support channels.

Contact Microsoft UK Customer Support
Contact Microsoft UK Customer Support

How To Contact Microsoft UK Customer Support?

Microsoft offers customer support for its products and services in various regions, including the UK. Please note that contact information and methods might change over time. To contact Microsoft UK Customer Support, follow these general steps:

1. Visit the Microsoft Support Website:

2. Sign In to Your Microsoft Account (Optional):

  • If you have a Microsoft account associated with the product or service you need assistance with, sign in. This can help personalize your support experience.

3. Choose a Product or Service:

  • Select the product or service you need help with. You can browse through categories or use the search bar to find specific topics.

4. Browse or Search for Solutions:

  • Microsoft Support provides a wealth of articles, troubleshooting guides, and frequently asked questions that can help you find solutions to common issues.

5. Contact Support:

  • If you can’t find a solution through the articles, look for a “Contact Us” or “Get Help” option.
  • This might be a button, link, or option listed in the article pages.

6. Choose a Support Option:

Microsoft typically offers multiple support options, including:

  • Virtual Agent: An automated assistant that can guide you through troubleshooting steps.
  • Chat: Real-time chat support with a Microsoft representative.
  • Phone: A phone number to call for assistance.
  • Email: Some support cases can be initiated via email.
  • Community: Microsoft has user communities where you can ask questions and get help from other users.

Ways To Contact Microsoft UK Customer Support

1. Microsoft UK Customer Support Number

Service support over the line is the fastest way to solve your problem. What’s the Microsoft Support phone number? Here are Microsoft Tech Support Phone Numbers:

For Home Users:

Looking for help? For help from an agent, follow the Get help link below to chat or request a call—we’ll call you so you don’t have to wait. For even faster help, search for your topic on our site. Get help

For Business users:

To find a customer service phone number in your country, please click a region and find your country . 


Note: Support cases for Surface devices may only be initiated online.

The most direct way to contact Microsoft Support UK is by phone. Microsoft’s UK-based customer service can be reached on 0800 026 0330 Or (0)344 800 2400 The lines are open Monday through Friday from 9am to 5pm.

2. Online Chat

Message a virtual agent your issues to find solutions. Go to https://support.microsoft.com/en-gb/contactus/livechat and click “Get Started” to open the chat window. Write a brief description of the problem you’re having in the text box on the bottom of the screen. The virtual agent will provide a list of options to select from to continue the conversation and narrow down the issue you’re facing. Continue following the prompts until you reach a solution.

  • For example, you can write something like “trouble logging into account” to start the chat.
  • If you want to start the chat over, click the Refresh button in the top right corner.
  • If you aren’t able to solve your problem in the webchat, type “request a phone call” in the text box to speak to a representative. They’ll call you as soon as they’re available so you don’t have to wait on hold.

3. Twitter

Send a tweet to @MicrosoftHelps for quick responses. Start your tweet with their Twitter handle so Microsoft gets a notification when you send it. Briefly describe the problem you’re having before posting the tweet to your feed. Microsoft will reply with a fix, or they’ll ask you to send a direct message so you can further explain the issue.

3. Microsoft UK Offices

Microsoft UK Offices

Microsoft Reading is Th UK headquarters.


Microsoft Campus
Thames Valley Park


2 Kingdom Street
W2 6BD


21 Station Road


33 Genotin Road


Waverley Gate
2-4 Waterloo Place

Manchester UA92

Microsoft UA92
Talbot Road
M16 0PU

4. Microsoft Store Support

If you’ve purchased a product from one of Microsoft’s physical stores, you can contact their store support team by calling 0800 026 0329. This line is open Monday through Friday from 9am to 5pm.

5. Contact Microsoft via Email

You can also contact Microsoft Support UK by email. You can send your request to the Microsoft support email address: [email protected]. You should receive a response within two business days.

6. Microsoft Office Support

If you need help with Microsoft Office, you can contact the Microsoft Office support team by emailing [email protected]. You should receive a response within two business days.

7. Microsoft Azure Support

If you need help with Microsoft Azure, you can contact the Azure support team by emailing [email protected]. You should receive a response within two business days.

8. Microsoft Xbox Support

If you need help with Microsoft Xbox, you can contact the Xbox support team by emailing [email protected]. You should receive a response within two business days.

9. Contact Microsoft via Facebook

You can also contact Microsoft Support UK via Facebook. The Facebook support team is available Monday through Friday from 8am to 8pm. You can send your request to the Microsoft support Facebook page: https://www.facebook.com/MicrosoftUK.

10. Microsoft Surface Support

If you need help with Microsoft Surface, you can contact the Surface support team by emailing [email protected]. You should receive a response within two business days.

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Microsoft UK (Microsoft Corporation)

Microsoft Corporation is an American multinational technology corporation headquartered in Redmond, Washington. Microsoft’s best-known software products are the Windows line of operating systems, the Microsoft 365 suite of productivity applications, and the Edge web browser. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface lineup of touchscreen personal computers. Microsoft ranked No. 14 in the 2022 Fortune 500 rankings of the largest United States corporations by total revenue;[2] it was the world’s largest software maker by revenue as of 2022. Read More.

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William Scammell : William Scammell, a distinguished technical writer, possesses a unique talent for translating complex concepts into accessible, engaging content. With a keen eye for detail and a passion for clear communication.